Information

AT GATU, WE HAVE A SPECIAL CLEANING AND DISINFECTION PROCEDURE FOR TOTAL ANTI COVID 19 PROTECTION. YOU SHOULDN´T WORRY

Rules

MANDATORY RULES IN ACCOMMODATIONS

• Each accommodation is intended for tourist rental. It is part of a community of neighbors whose rules the tenants agree to respect and agree to maintain appropriate behavior to live together, not to make noise inside or on the terrace of the apartment that could disturb the neighbors, as well as to use the community areas with great care, especially in terms of noise and conservation of facilities as well as swimming pool regulations and interior regime.
• Make good use of the facilities, equipment and utensils of the apartment and the community; If there are breakages in the furniture, damages or loss of keys, the expenses will be charged to the amount given as a deposit, without prejudice to the possibility of claiming a higher amount depending on the value of the damage caused.
• When you leave the apartment, we ask you to leave the kitchen and the utensils you have used clean and tidy, and throw away the trash. AS WELL AS TURN OFF THE AIR CONDITIONING APPLIANCES and make sure to close the windows and doors leading to the home.
• Please take care of the sets of keys we have given you and be sure to leave them at the accommodation before your departure.
• The client is responsible for making the correct declaration of the number of people who will occupy the apartment, without omitting children or minors, who cannot be left alone without the supervision of an adult at any time. Failure to comply with this rule would imply the immediate eviction of the entire group, the termination of the reservation without refund of any amount and the loss of the deposit.
• Clients must accept and facilitate access to the accommodation for operators, technicians, healthcare or company personnel in cases of force majeure such as pipe breaks, imminent danger to people, fire outbreaks, gas leaks, water leaks. , evidence of parties, exceeding capacity, express non-compliance with the rules, etc.

BEHAVIOR:

• The client and his companions must behave in a civil manner and respect the general rules of coexistence, AND FOLLOWING AT ALL TIMES THE RULES OF THE COMMON AREAS AND THE ANTI-COVID RECOMMENDATIONS MARKED BY THE ADMINISTRATIONS, REGARDING PREVENTIVE MEASURES, CAPACITIES, CURFEWS AND MOBILITY.
• Any activity that disturbs the normal coexistence of the community in which the accommodation is located, such as loud music, noise, parties, unseemly or offensive behavior and that provokes justified complaints from neighbors, will be grounds for the accommodation to be vacated immediately. , loss of deposit cancellation of the reservation days pending to be enjoyed without the right to a refund of any amount.
• HOURS OF REST are from 11:00 p.m. to 10:00 a.m. on weekdays and from 12:00 a.m. to 10:00 a.m. on holidays, and during these periods, any type of activity or noise with music devices that disturbs rest in any way is strictly prohibited. of the neighbors.
• The client is obliged to take care of the furnished apartment, and will be responsible for any damage or loss that occurs in it. GATU is not responsible for the personal effects of the client or of the damaged or lost companions.
• The official entry time will be from 3:30 p.m. to 10 p.m. (except chalets in Chiclana which will be from 5 p.m. to 10 p.m.), and the departure time is no later than 11:00 a.m. If you need to check in after 10 p.m. YOU MUST PAY A SUPPLEMENT OF €20 UPON ARRIVAL. If you need extra time on the day of your departure (after 11am) please check with the company to check if there is availability. THE DEPARTURE TIME CANNOT BE EXTENDED WITHOUT EXPRESS AUTHORIZATION, and if it is obtained, a supplement of €10/hour may be applied.

PROHIBITIONS:

• Bring furniture into the accommodation or carry out works or repairs there, no matter how small, without written authorization from the Company.
• Accommodate a greater number of people than those communicated in the accommodation reservation.
• Carry out the hosting activity in the accommodation or use it for purposes other than those for which it has been contracted.
• Introduce explosive or flammable materials or substances or others that may cause damage or inconvenience
• Carry out any activity that violates the usual rules of coexistence or the normal operating regime of the accommodation or community.
• It is prohibited to use, without authorization, devices that significantly alter the consumption expected in the supplies.
• It is prohibited to organize parties or events Smoking is prohibited in the apartments Introduce animals without prior authorization from the company

As a general rule, apartments are not rented to groups of young people under 25 years of age. If this is your case, please consult possible exceptions

FAILURE TO COMPLY WITH ANY OF THE RULES MAY INVOLVE TOTAL OR PARTIAL LOSS OF THE DEPOSIT